Industry: IT / Telecom
Job title: Service Assurance Manager
Here is what Abdoul had to share after his experience participating in a Surdek retreat.
I had difficulties expressing my leadership inside my team. Once at the retreat, I immediately felt I would be able to exchange with other people who work in different domains and that I would benefit from the support of the Surdek team. The approach was very respectful and I really enjoyed learning from the experience of the group.
As a group, we were able to externalize our emotions and address subjects that touched both our professional and personal lives. The group sessions are rich and meaningful and the coaching team encourages us to express ourselves without restraint and express our leadership. I learned to discover myself more deeply, express my point of view without restraint and assert my arguments with confidence.
In my personal life, I am beginning to realize that I need to better manage my stress and my communication with my spouse and my children. Listening to the stories and life experiences of other participants increased my self-awareness and this had an immediate impact on improving my relationship with the world around me.
I am more attentive and more aware of the impact of my words in my exchanges, both professionally as well as in my relationships with the people with whom I am very close. I questioned myself about the way I communicate. Before, in my conversations, I wanted to answer the person in front of me without really listening to them and I often spoke more than necessary. Now, I take more time to listen to the person to better answer them in a succinct way.
Here are some things that I learned during the retreat. I am trying to apply them now in my everyday life, both in my strong involvement as a volunteer and in my professional settings:
By the end of the retreat, I gained more self-confidence. With the new challenges that await me professionally, I feel ready to assume my leadership, be present and available for my team and encourage in-depth reflections and new ideas to deal with all management situations.
The enchanting setting of the location and the amenities were very rejuvenating. The organization was impeccable. We had everything we needed at our disposal with the quality lunch and supper breaks.